THIRUNAVUKKARASU PICHAIMANI; SARITA GAHLOT; ANIL KUMAR RATNALA. Optimizing Insurance Claims Processing with Agile-LEAN Hybrid Models and Machine Learning Algorithms . American Journal of Autonomous Systems and Robotics Engineering, Albamy, USA, v. 2, p. 73–109, 2022. Disponível em: https://ajasre.org/index.php/publication/article/view/32.. Acesso em: 12 dec. 2025.